Policies
Terms of Service
Anna Kern Art Studio
Last Updated: March 25, 2026
Welcome to the Anna Kern Art Studio website. By accessing this website or purchasing artwork through the site, you agree to the following terms and policies. Please read them carefully before using the site or making a purchase.
Artwork Availability
All original paintings displayed on this website are subject to availability. Because artwork may be sold through the studio, exhibitions, or other channels, availability may change without notice. If a work becomes unavailable after purchase, you will be notified promptly and issued a full refund.
Anna Kern reserves the right to update artwork listings, descriptions, and pricing at any time.
Purchasing Artwork
Original paintings may be purchased through the online gallery for local pickup in the Canandaigua area unless otherwise arranged.
If you are interested in purchasing a painting and require shipping, please contact the studio directly to discuss availability, packaging, and shipping arrangements.
Full payment is required before artwork is released.
Shipping Policy
Shipping for original artwork is arranged on a case-by-case basis to ensure safe handling and delivery.
Buyers requesting shipping will receive:
A shipping quote prior to finalizing the order
Estimated delivery timeframe
Tracking information when available
Anna Kern Art Studio is not responsible for delays caused by shipping carriers once the artwork has been transferred to the carrier.
Local Pickup
Local pickup appointments can be scheduled after purchase confirmation. Buyers will receive pickup instructions and scheduling information via email.
Returns & Refunds
Due to the unique and original nature of artwork, all sales are final.
If artwork arrives damaged during shipping, the buyer must notify the studio within 48 hours of delivery and provide photographs of the damage and packaging so a claim can be filed with the shipping carrier.
Copyright & Image Use
All artwork, images, and content on this website are the intellectual property of Anna Kern and are protected by copyright law.
Purchasing a painting does not transfer copyright or reproduction rights. Artwork may not be reproduced, printed, distributed, or used commercially without written permission from Anna Kern.
Commissions
Commission requests may be accepted periodically based on studio availability. Commission terms, pricing, timelines, and payment structure will be discussed individually prior to beginning work.
Website Use
You agree to use this website for lawful purposes only. Unauthorized use of images, content, or site materials is prohibited.
Changes to Terms
Anna Kern Art Studio reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date.
Contact
For questions regarding artwork, purchases, commissions, or studio visits, please contact:
Anna Kern Art Studio
Canandaigua, New York
Terms and Conditions
Effective Date: 3/25
Business Name: Anna Kern Studio and Gallery
Website: https://www.annakernartist.com
1. Overview
These Terms and Conditions govern your use of this website and any purchases made from Anna Kern Studio and Gallery (“we,” “us,” or “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree, please do not use this website.
2. Products & Services
We offer original artwork, prints, and related goods through our online gallery.
- All artwork is subject to availability.
- Original works are one-of-a-kind and cannot be duplicated.
- Each original artwork is sold with a Certificate of Authenticity.
- We reserve the right to limit quantities or discontinue items at any time.
- Colors and images may vary slightly due to differences in screen displays.
3. Pricing & Payments
- All prices are listed in USD unless otherwise stated.
- Prices are subject to change without notice.
- Payment must be received in full before an order is processed.
- We accept major payment methods, including credit cards and third-party processors (e.g., PayPal, Stripe).
4. Order Fulfillment
- Orders will be prepared within 2 business days unless otherwise stated.
- Customers will be notified when their order is ready for pickup.
5. Returns & Refunds
At Anna Kern Studio and Gallery, we take great care in ensuring that each piece meets high standards of quality.
In-Store Pickup Orders
- Orders picked up in person may be returned within 7 days of pickup.
- This applies to both original artwork and prints.
- Items must be returned in original condition.
- No restocking fee will be charged.
Damaged or Incorrect Items
If your order is defective or incorrect:
- You must contact us within 5 days of receipt
- You may be required to provide photos or proof
We will offer, at our discretion:
- A replacement (if available), or
- A full refund
Non-Returnable Situations
We do not accept returns for:
- Buyer’s remorse outside of the 7-day in-store pickup return window
- Minor variations in color due to screen differences
6. Intellectual Property
All content on this website—including artwork, images, text, logos, and design—is the property of Anna Kern Studio and Gallery and is protected by copyright and intellectual property laws.
- Purchasing artwork does not transfer copyright or reproduction rights.
- You may not reproduce, distribute, display, or use any artwork without prior written permission.
7. User Conduct
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Interfere with or disrupt the website’s functionality
- Attempt unauthorized access to any part of the site
8. Limitation of Liability
To the fullest extent permitted by law, Anna Kern Studio and Gallery shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.
Our total liability shall not exceed the amount paid for the product in question.
9. Privacy
Your use of this website is also governed by our Privacy Policy. We take reasonable steps to protect your personal information.
10. Third-Party Services
We may use third-party providers for payment processing and website functionality. We are not responsible for the policies or practices of these third parties.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms, please contact:
Email: annakernartsales@gmail.com
Business Address: 83 South Main Street Rear, Canandaigua, NY, 14424
Privacy Policy
Effective Date: 03/25/26
Business Name: Anna Kern Studio and Gallery
Website: https://www.annakernartist.com
1. Overview
Anna Kern Studio and Gallery (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number (if provided)
- Billing information
Order Information
- Products purchased
- Order history
- Payment confirmation details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data (via cookies or analytics tools)
3. How We Use Your Information
We use your information to:
- Process and manage orders
- Communicate with you about purchases or inquiries
- Provide customer support
- Improve our website and services
- Prevent fraud or unauthorized transactions
4. Payments & Payment Processing
We do not store or process your full payment information directly.
Payments are securely handled by third-party processors such as:
- Stripe
- PayPal
- Squarespace Payments (if applicable)
These providers process your payment information in accordance with their own privacy and security policies. We only receive limited information (such as confirmation of payment).
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze site traffic
- Enhance user experience
You can adjust your browser settings to disable cookies, though some features of the site may not function properly.
6. Sharing Your Information
We do not sell or rent your personal information.
We may share information with:
- Payment processors (for transactions)
- Service providers that help operate our website
- Legal authorities if required by law
7. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Opt out of certain communications
To exercise these rights, contact us using the information below.
9. Data Retention
We retain personal information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have questions about this Privacy Policy, please contact:
Email: annakernartsales@gmail.com
Business Address: 83 South Main Street (Rear), Canandaigua, NY, 14424